Last updated: May 2026
Platform Lift UK is an independent lift introduction and referral service. We are not a lift installer and we do not carry out lift installations. By using our website or submitting an enquiry, you agree to these terms and conditions.
1. About Us
Platform Lift UK operates at www.platformliftuk.co.uk. We are an independent lift introduction and referral service connecting homeowners and businesses across England, Wales, Scotland, and Northern Ireland with vetted platform lift installation companies.
We are not a lift installer, lift manufacturer, or lift maintenance company. We do not supply, install, service, or maintain any lift or lifting equipment. Our role is solely that of an introducer — we pass your enquiry to relevant third-party lift installation companies within our network.
For any queries relating to these terms, please contact us via the contact form at www.platformliftuk.co.uk/contact.
2. Acceptance of Terms
By accessing and using this website, or by submitting an enquiry through any form on this website, you confirm that you have read, understood, and agree to be bound by these terms and conditions.
If you do not agree to these terms, please do not use this website or submit any enquiry through it.
We reserve the right to update or amend these terms at any time. The date at the top of this page reflects when the terms were last updated. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
3. Our Service
Platform Lift UK provides a free introduction and referral service. When you submit an enquiry through our website, we will:
Review your enquiry and assess which lift installation companies within our network are relevant to your requirements
Pass your contact details and enquiry information to one or more relevant vetted installation companies
Those companies will then contact you directly to provide information, advice, and quotations
Our service is provided free of charge to you. We are funded by the lift installation companies within our network.
We do not guarantee that any introduction will result in a quotation, an installation, or a contract between you and any installation company. We do not guarantee the availability, pricing, or timescales of any company within our network.
4. Our Role as Introducer Only
It is important that you understand the nature and limits of our service:
We are an introducer only. We are not a party to any contract between you and any lift installation company
Any contract for the supply, installation, or maintenance of a lift is entered into solely between you and the relevant installation company
We have no responsibility or liability for the quality, safety, suitability, or price of any lift product or installation service provided by any company to whom we introduce you
We do not provide engineering, technical, or design advice and nothing on this website constitutes professional advice of any kind
Any information on this website regarding lift types, costs, or specifications is provided for general guidance only and should not be relied upon as a substitute for professional advice from a qualified lift specialist
5. Vetting of Network Companies
We take reasonable steps to assess the companies we introduce to our users. However:
Our vetting process does not constitute a guarantee of the quality, workmanship, or conduct of any company within our network
We do not carry out ongoing monitoring of every installation or transaction
The inclusion of a company within our network is not an endorsement of any specific product, service, or quotation provided by that company
You should carry out your own due diligence before entering into any contract with any installation company, including checking references, accreditations, and insurance
6. No Obligation
Submitting an enquiry through our website does not commit you to proceeding with any installation or purchase. You are under no obligation to accept any quotation or to use any company to whom we introduce you.
Similarly, receipt of an enquiry by an installation company does not commit that company to providing a quotation or carrying out any work.
7. Accuracy of Information
We make every effort to ensure that the information published on this website is accurate and up to date. However:
We do not warrant that the information on this website is complete, accurate, or current at all times
Pricing information published on this website is indicative only and is subject to change without notice
Specifications, dimensions, and technical details referenced on this website are for general guidance only and may vary between products and manufacturers
We reserve the right to update, amend, or remove any content on this website at any time without notice
8. Limitation of Liability
To the fullest extent permitted by applicable law, Platform Lift UK excludes all liability for:
Any loss or damage arising from your use of, or reliance on, any information published on this website
Any loss or damage arising from any introduction made through our service
Any act, omission, or default of any lift installation company to whom we introduce you
Any indirect, consequential, or special loss or damage of any kind
Any loss of data, profit, revenue, or business opportunity
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
9. Third-Party Websites and Links
Our website may contain links to third-party websites, including the websites of lift installation companies within our network. These links are provided for your convenience only.
We are not responsible for the content, accuracy, or availability of any third-party website
A link to a third-party website does not constitute an endorsement of that website or any product or service offered on it
You access third-party websites at your own risk and subject to the terms and conditions of those websites
10. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, and page layouts, is the property of Platform Lift UK or its content suppliers and is protected by applicable copyright and intellectual property law.
You may view and print pages from this website for your own personal, non-commercial use
You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent
You may not use any content from this website for commercial purposes without our prior written consent
11. Acceptable Use
When using this website you agree not to:
Use the website for any unlawful purpose or in any way that breaches applicable law or regulation
Submit false, misleading, or fraudulent enquiries
Attempt to gain unauthorised access to any part of the website or its underlying systems
Transmit any harmful, offensive, or disruptive content through the website
Use automated tools to scrape, copy, or extract content from the website
Interfere with the proper operation of the website
12. Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please read our Privacy Policy at www.platformliftuk.co.uk/privacy-policy to understand how we collect, use, and share your personal data.
13. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining terms and shall not affect the validity and enforceability of any remaining provisions.
15. Contact Us
If you have any questions about these terms and conditions, please contact us via the contact form at:
