What Does Step Lift Servicing Include?
A standard annual step lift service typically covers:
Safety barrier and gate interlock checks
Drive system and motor inspection
Control panel and wiring inspection
Platform and structural integrity check
Battery backup test (where fitted)
Lubrication of moving parts
Safety sensor calibration
Full function test at all landing levels
Service report and certificate issued
LOLER Thorough Examination — What You Need to Know
All lifting equipment used in the workplace — including step lifts in commercial premises, schools, hospitality venues, and public buildings — must comply with the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER).
Under LOLER, step lifts in commercial use must undergo a thorough examination by a competent person at least every six months if they carry people, or every twelve months for goods-only use.
Residential step lifts are not subject to LOLER, but annual servicing is still strongly recommended by manufacturers and insurers.
Platform Lift UK can connect you with engineers accredited to carry out LOLER thorough examinations and issue the required examination report.
How Often Should a Step Lift Be Serviced?
| Use Type | Recommended Frequency |
|---|---|
| Domestic / residential | Annually |
| Light commercial | Every 6–12 months |
| Heavy commercial / public | Every 6 months (LOLER) |
| Post-repair or incident | Immediately |
Step Lift Brands We Cover
Our network of service engineers maintains all major UK step lift brands including:
Arrange as a simple list or logo strip:
Easiaccess
Aritco
Sesame Access
Gartec
Nationwide Lifts
Terry Lifts
Stannah
Elavate
ThyssenKrupp
Savaria
Wessex
Lifttek
All major European and domestic manufacturers
If your lift brand isn't listed, contact us — our engineers cover all models across the UK.
Signs Your Step Lift Needs Attention
How Much Does Step Lift Servicing Cost in the UK?
Step lift servicing costs vary depending on the lift type, age, brand, and location. As a general guide:
Basic annual service: £150–£350
LOLER thorough examination: £200–£400
Combined service and LOLER: £300–£550
Call-out repair (labour only): £100–£250 per visit
Parts are charged separately depending on what is required
VAT at the standard rate applies to servicing. VAT relief is not available on maintenance — only on the original supply and installation for qualifying disabled users.
Platform Lift UK helps you compare service costs from vetted engineers in your area — at no cost to you.
Step Lift Service Contracts
Many step lift owners opt for an annual service contract rather than booking ad-hoc. A service contract typically includes:
Scheduled annual (or bi-annual) visit
Priority call-out response
Discounted parts
Automatic LOLER examination scheduling where required
Single point of contact for all maintenance
Service contracts are particularly recommended for commercial operators who need to demonstrate compliance and maintain a maintenance log.
Find a Step Lift Service Engineer Near You
Platform Lift UK matches you with vetted service engineers across England, Wales, Scotland, and Northern Ireland — free of charge, no obligation.
Get Free Servicing Advice
Does my residential step lift legally need servicing?
There is no legal requirement to service a residential step lift, but manufacturers recommend annual servicing to maintain safety, performance, and any remaining warranty. Home insurance policies may also require evidence of maintenance.
Who can service a step lift?
Step lifts should be serviced by a qualified lift engineer with experience of the specific lift type and brand. LOLER thorough examinations must be carried out by a competent person independent of the maintenance provider.
Can any engineer service my step lift?
In principle yes, but it is strongly advisable to use an engineer with direct experience of your brand and model. Unfamiliar engineers may not have access to proprietary diagnostic tools or spare parts.
My step lift is out of warranty — can it still be serviced?
Yes. Out-of-warranty lifts can be serviced by any qualified independent engineer and are often maintained at lower cost than manufacturer contracts.
How long does a step lift service take?
A standard annual service takes approximately 1–2 hours depending on the lift type and any issues found.
What happens if my step lift breaks down between services?
If your step lift develops a fault between scheduled services, contact a qualified lift engineer for a call-out repair. Platform Lift UK can match you with an engineer in your area who covers emergency and reactive repairs — usually within 24 to 48 hours. Do not attempt to repair the lift yourself or allow unqualified persons to work on it.
